UKERC EDC: ETI

Citation	Haslett, A. Decarbonising energy with higher levels of customer service - Presentation, ETI, 2017. https://doi.org/10.5286/UKERC.EDC.000615. Cite this using DataCite
Author(s)	Haslett, A.
Project partner(s)	ETI
Publisher	ETI
DOI	https://doi.org/10.5286/UKERC.EDC.000615
Download	AH_Utility-Week-Conf_May-2017.pdf
Abstract	ETI’s Strategy Manager Andrew Haslett presented “Decarbonising energy with higher levels of customer service” in a session titled “Meeting the expectation of the connected customer” at Utility Week Live The presentation covers Services to domestic, commercial and industrial users Heat demand is highly variable (2010) 2030 generating mix? Multiple competing options Intertwined opportunities Complex socio-technical system Consumer satisfaction - machine learning
Associated Project(s)	ETI-SS9004: Smart Systems and Heat (SSH) Programme - Consumer Insights
Associated Dataset(s)	No associated datasets
Associated Publication(s)	ETI Insights Report - Smart Systems and Heat - Consumer challenges for low carbon heat ETI Insights Report - Smart Systems and Heat - Decarbonising Heat for UK Homes Infographic - Consumer Insights List of projects for the ETI Smart Systems and Heat (SSH) Programme SSH Stagegate 1 - Review of International Smart Systems and Heat Initiatives - Final Report WP1 Consumer Insights: A Segmentation Analysis of Households’ Reasons for Changing their Heating WP1 Consumer Insights - A Segmentation Analysis of Households’ Reasons for Changing their Heating Systems WP1 Consumer Insights - Behavioural underpinnings of Energy purchase, use & upgrade - Literature Review WP1 Consumer Insights - Consumer Insights Toolkit WP1 Consumer Insights: Exploratory Data Analysis for ETI WP1 Consumer Insights - Household Heating Design Aids - Visual Toolkit WP1 Consumer Insights: Literature Review Personality and Risky Heat Decisions - Behavioural underpinnings of Energy purchase, use & upgrade

Decarbonising energy with higher levels of customer service - Presentation