The delivery of consumer energy requirements is a key focus of the Smart Systems and Heat Programme. The Consumer Response and Behavior Project will identify consumer requirements and predict consumer response to Smart Energy System proposals, providing a consumer focus for the other Work Areas. This project involved thousands of respondents providing insight into consumer requirements for heat and energy services, both now and in the future. Particular focus was given to identifying the behaviour that leads people to consume energy - in particular heat and hot water. This £3m project was led by PRP Architects, experts in the built environment. It involved a consortium of academia and industry - UCL Energy Institute, Frontier Economics, The Technology Partnership, The Peabody Trust, National Centre for Social Research and Hitachi Europe
This is an addendum to the call for proposals for this project. It
introduces the ETI Smart Systems and Heat Programme;
positions the Consumer Behaviour Project within the Smart Systems and Heat Programme; and
describes the expected interactions between the Consumer Behaviour Project and the other projects of the Smart Systems and Heat Programme.