Setting the UK on track to transform a million homes a year to zero carbon energy from 2025

• Decarbonising domestic energy is a very complex systems integration challenge
• Consumers have little interest in that complexity... ...they care about the experiences energy affords
• There are few actors today providing the integration to help people achieve the experiences they value
• Without such actors, policy makers are left with little choice to decarbonise but to subsidise components
• The big idea is turning energy retail into an experiential service, not billing for units of commodity consumed
• SSH is creating an ecosystem to help the energy sector make a customer-centric market really work
• We help innovators understand their customers, enabling them to design better products & services
• We help product and service innovators via integrated domestic energy system analysis
• We help product and service innovators develop and test new business models and technologies
• We help local area stakeholders decide on their spatial infrastructure planning to drive change
• We help all stakeholders position for the future ‘smart’ energy system via holistic architecture
• We help industry innovate in business models and processes via whole systems simulation

List of projects for the ETI Smart Systems and Heat (SSH) Programme

SSH Stagegate 1 - Review of International Smart Systems and Heat Initiatives - Final Report