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WP1 Consumer Insights - Consumer Insights Toolkit

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Abstract:

This project is part of the “Smart Systems and Heat” Phase 1 Business Model Development Project.  It will provide insights into consumer behaviour relating to heat decisions. The project will be made up of four small pieces of consultancy work looking at specific issues:

  • Consumer Response & Behavious Analysis
  • Literature Review Personality and Risky Heat Decisions
  • Household Heating Design Aids
  • Segmentation Analysis
This report is a toolkit of visual aids designed to help inform the design of products services and polices so they can successfully decarbonise heating in the UK. Among other things the toolkit includes household, building and heating systems icons and physical flash cards that enables engineers, policy and decision makers to think through the consumers’ perspective when designing a heating system or heating policy.

Publication Year:

2017

Publisher:

ETI

Author(s):

Energy Systems Catapult

Language:

English

File Type:

application/pdf

File Size:

11640209 B

Rights:

Energy Technologies Institute Open Licence for Materials

Rights Overview:

The Energy Technologies Institute is making this document available to use under the Energy Technologies Institute Open Licence for Materials. Please refer to the Energy Technologies Institute website for the terms and conditions of this licence. The Information is licensed "as is" and the Energy Technologies Institute excludes all representations, warranties, obligations and liabilities in relation to the Information to the maximum extent permitted by law. The Energy Technologies Institute is not liable for any errors or omissions in the Information and shall not be liable for any loss, injury or damage of any kind caused by its use. This exclusion of liability includes, but is not limited to, any direct, indirect, special, incidental, consequential, punitive, or exemplary damages in each case such as loss of revenue, data, anticipated profits, and lost business. The Energy Technologies Institute does not guarantee the continued supply of the Information. Notwithstanding any statement to the contrary contained on the face of this document, the Energy Technologies Institute confirms that it has the right to publish this document.

Further information:

N/A

Region:

United Kingdom

Publication Type:

Technical Report

Subject:

Buildings

Theme(s):

Smart Systems and Heat