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Abstract:

The delivery of consumer energy requirements is a key focus of the Smart Systems and Heat Programme. The Consumer Response and Behavior Project will identify consumer requirements and predict consumer response to Smart Energy System proposals, providing a consumer focus for the other Work Areas. This project involved thousands of respondents providing insight into consumer requirements for heat and energy services, both now and in the future. Particular focus was given to identifying the behaviour that leads people to consume energy - in particular heat and hot water. This £3m project was led by PRP Architects, experts in the built environment. It involved a consortium of academia and industry - UCL Energy Institute, Frontier Economics, The Technology Partnership, The Peabody Trust, National Centre for Social Research and Hitachi Europe

This report seeks to synthesise evidence from across the different strands of the Consumer Response and Behaviour project in order to improve our understanding of how consumers currently use solutions for heating and cooling the home, and for providing hot water, and how consumers might respond to different characteristics of future smart energy solutions. Evidence is drawn from the full range of sources across the project, including existing literature, qualitative field research and quantitative survey data.
The report covers the following areas, with a needs-focussed summary for each:

What is a Smart Energy Solution?
The Baseline Perspective
- How important is heat to consumers?
- Are consumers willing to change their system?
- How can solutions better appeal to consumers?
Controls and Feedback
Heat Delivery and Localised Heat
- Radiators
- Storage Heaters
- Underfloor Heating
- Warm/Forced Air
- Secondary and other localised heat
- Body heat retentionary
Centralised Heat Generation
- Heat Pumps
- Communal Heating
Hot Water
- What Do People Want From Hot Water?
- On-demand Hot Water
- Stored Hot Water
- Needs-Focussed Summary
Cooling and Ventilation
- The Importance of Cooling and Ventilation
- Active Cooling
- Natural Ventilation
- Mechanical Ventilation
- Portable Ventilation/Cooling
Insulation and Building Fabric Improvements
- Insulation Solutions
- Glazing Solutions
- Preserving Appearance
Installation Process
- Current Approaches to Home Improvements
- Building Improvements Into Existing Plans
- Whole-House Approach .
- Reducing Hassle
Advice
- Advice on current system
- Advice on potential upgrades
- Building MOT
Paying for Energy
- Current payment models
- 'Paying for Comfort'
- Communal and Community Energy
Consumer-led Solution Evaluation and Design
Appendix A - Large Size Assessment Tables

This report was prepared for the ETI by the consortium that delivered the project in 2013 and whose contents may be out of date and may not represent current thinking.

Publication Year:

2014

Publisher:

ETI

DOI:

https://doi.org/10.5286/UKERC.EDC.000585

Author(s):

Energy Endeavours Consortium

Energy Categories

Class Name:

Subclass Name:

Category Name:

Energy Efficiency

Residential and commercial

Other Cross-Cutting Technologies or Research

Other Supporting Data

Language:

English

File Type:

application/pdf

File Size:

1632909 B

Rights:

Energy Technologies Institute Open Licence for Materials

Rights Overview:

The Energy Technologies Institute is making this document available to use under the Energy Technologies Institute Open Licence for Materials. Please refer to the Energy Technologies Institute website for the terms and conditions of this licence. The Information is licensed "as is" and the Energy Technologies Institute excludes all representations, warranties, obligations and liabilities in relation to the Information to the maximum extent permitted by law. The Energy Technologies Institute is not liable for any errors or omissions in the Information and shall not be liable for any loss, injury or damage of any kind caused by its use. This exclusion of liability includes, but is not limited to, any direct, indirect, special, incidental, consequential, punitive, or exemplary damages in each case such as loss of revenue, data, anticipated profits, and lost business. The Energy Technologies Institute does not guarantee the continued supply of the Information. Notwithstanding any statement to the contrary contained on the face of this document, the Energy Technologies Institute confirms that it has the right to publish this document.

Further information:

N/A

Region:

United Kingdom

Publication Type:

Technical Report

Subject:

Social Factors

Theme(s):

Smart Systems and Heat

Related Dataset(s):

No related datasets